FAQ

With thousands of travel sites on the web, why should I use TravelTeam.com?

TravelTeam.com is the website owned by The Travel Team, Inc. a travel agency/airfare consolidator/airline wholesaler. We were established in 1978 and have had the same owner for over 36 years; proof that (unlike many travel websites) we will not be “here today, gone tomorrow.”

Plus, unlike the “big guys” and impersonal online booking engines, we have a friendly, helpful staff who is always willing to answer any of your questions. Call to speak to an agent during our regular business hours: Monday – Friday 8:00am – 5:30pm, Saturday 9:00am – 2:00pm (PST).  1.800.788.0829.

Check out our Travel Team Travel Secrets Blog, more helpful travel hints and travel news.

Where is your office located?

Our office is in Seattle, WA, on the ship canal, between the neighborhoods of Fremont and Queen Anne.

Who are your clients?

Though our office is in the Pacific Northwest, due to our strong online presence, our clients are from all over the United States and Canada: from Charlotte, NC to Houston, TX to Minneapolis, MN to Toronto, ON. We even have some clients from Australia and New Zealand!

Is it true that Rick Steves was one of your clients?

Yes. Rick Steves – founder of Europe Through the Back Door – booked his airline tickets through us for over two decades for his travels to Europe and around the world.

Does Travel Team offer airfares that do not appear on TravelTeam.com?

Because of airline regulations, we sometimes are unable to list all of our best rates on our website, which is why it is very important to always call our office and talk over your itinerary with an agent prior to purchasing any air tickets. Our experienced agents can give you helpful insider itinerary hints that can save you money.

Why is it that Travel Team can sell airline tickets at such low prices?

Every year, The Travel Team sells thousands of airline tickets to travelers. Because of our sales volume and preferred relationships with the airlines, we are able to offer the lowest airfares in the industry.

Will I actually talk to a person when I call The Travel Team?

Of course!  During regular business hours, all calls are answered by one of our experienced travel agents. Our agents have been in the industry for an average of over 18 years and have visited all corners of the globe. You can be sure that whoever you talk to at The Travel Team will have the knowledge and expertise you deserve in a travel agent. We have been planning vacations for over 36 years and have sent hundreds of thousands of people all over the world, on all types of travel adventures.
Read testimonials from many of our happy clients.

One of our customers said it best:

“You don’t have to buy your airline tickets from The Travel Team, but if you don’t, try not to sit next to someone who did!”