Orly Airport in Paris is experimenting with virtual boarding staff to make things look more high tech. The virtual boarding staff member is always smiling, never takes a break and will not strike.
The project is being tested at Orly and over the past month the virtual staff have received a mixed reception from travelers. The images materialise seemingly out of thin air when a boarding agent – a real live human – presses a button to signal the start of boarding.
They are actually being rear-projected onto a human shaped silhouette made of plexiglass. Three real-life airport boarding agents were filmed in a studio to create the illusion, which the airport hopes will be more eye-catching and easier for passengers to understand than traditional electronic display terminals.
As you walk to your boarding gate, the virtual person says “Bonjour! I invite you to go to your boarding gate. Paris Airport wishes you a bon voyage.”
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